Documents

Document library, approvals, sharing.

Uploading and organizing documents
Updated 1 day ago tagsdocumentslibraryfoldersretention

The document library is where every contract, photo, certificate, and signed waiver lives. The structure you set up in the first month determines whether it's findable in year two — here's how to organize it before it's...

Sharing a document with a customer
Updated 1 day ago documentsshareexternallinksexpiration

Don't email a contract as an attachment that lives forever in someone's inbox. A share link gives you control — expiration, revocation, view tracking — and looks more professional. Here's how to use it well.

Document approvals
Updated 30 seconds ago estimatesworkflowcontractsdocumentsapprovals

Some documents shouldn't go out the door without a second pair of eyes — estimates with pricing exceptions, contracts with riders, refund letters. The approval workflow makes that review explicit, traceable, and fast eno...

Requesting documents from customers
Updated 32 seconds ago onboardingautomationdocumentscustomer-portalreservationsinsurance

A new reservation usually needs paperwork before it's really a reservation — insurance, registration, a signed waiver. This is how you ask for all of it in one email, get it back through the customer portal, and stop cha...

Staying ahead of expiring documents
Updated 30 seconds ago compliancedocumentsexpirationremindersinsurance

Insurance certificates lapse. Liability waivers age out. Captain's licenses need renewal. The Expiring Soon dashboard is where you catch all of that before it becomes a problem — with one-click reminders that send the cu...