Articles tagged ach

When a payment doesn't show up in Suprata, the cause is usually one of a few common things. Here's how to figure out which one, and what to do about each.

Storing a customer's card or bank account on file unlocks subscription billing, autopay, and one-click checkout — but it also concentrates risk and has compliance implications. Here's when each makes sense.

ACH costs much less than cards but settles slower and fails differently. Here's when to push customers to ACH, when not, and the settlement and failure behaviors you need to plan for.

One screen for money that needs attention: payments the bank sent back, cards that failed, bank transfers still clearing, what's due to charge itself, and what you're owed. Plus a check that the thing watching for bounce...

Two things that go wrong after a payment is recorded: the bank takes the money back, or the money was applied to the wrong invoice. Both have a safe fix that keeps the audit trail intact and never touches your payment pr...