Articles tagged compliance

Handling tax-exempt customers
Updated 48 minutes ago

Resellers, government agencies, nonprofits, and the occasional one-off purchase all need tax-exempt treatment — but the right mechanism depends on whether the exemption is per-customer or per-invoice. Here's how to set u...

Required Documents per Asset Type
Updated 50 minutes ago

Insurance certificates, vessel registrations, government IDs — different asset types require different documents. Configure the requirements once at the type level and the system tracks compliance automatically.

Saved payment methods — when to use them (and when not)
Updated 48 minutes ago

Storing a customer's card or bank account on file unlocks subscription billing, autopay, and one-click checkout — but it also concentrates risk and has compliance implications. Here's when each makes sense.

Setting up SMS via Twilio
Updated 48 minutes ago

Text messages get answered when emails get ignored. Add SMS for appointment confirmations and on-the-way alerts and your no-show rate drops. Here's the Twilio connect, the templates that work, and the compliance basics.

SMS templates for past-due reminders
Updated 47 minutes ago

A text gets answered when an email gets ignored — but a past-due text crosses a tone line if you get it wrong. Here's the cadence, wording, and compliance basics for collecting on overdue invoices by text.

Staying ahead of expiring documents
Updated 52 minutes ago

Insurance certificates lapse. Liability waivers age out. Captain's licenses need renewal. The Expiring Soon dashboard is where you catch all of that before it becomes a problem — with one-click reminders that send the cu...

Tax Reports — What Goes Where on Your State Filing
Updated 51 minutes ago

Using Suprata's tax reports to file sales-tax returns. Which numbers map to which boxes, the difference between accrual and cash bases, and the audit trail you should keep.