Articles tagged deliverability
Customers not receiving emails
When customers aren't getting your emails, it usually comes down to one of four things: bad email credentials, spam filtering, bounces you can't see, or a problem with how Suprata reads incoming replies. Here's how to fi...
Email deliverability — fixing 'going to spam' issues
When invoices and confirmations land in customers' spam folders, the problem almost always lives in DNS — not in your message content. Here's the diagnostic order and the three records that fix 80% of spam issues.
Setting up email (SMTP)
Suprata's outbound email is what carries every invoice, appointment confirmation, and customer notification. Built-in or custom SMTP — here's how to choose, and how to make sure your mail actually lands in inboxes.