Articles tagged deposits
Changing a Guest's Plan Mid-Stay
A transient guest wants to go seasonal. A monthly tenant upgrades to a bigger slip. Change Plan closes out what they've already used, then hands you a pre-filled booking wizard for the new arrangement — and links the two...
Handling Deposits
Deposits are not payments and not balances — they're a third thing. Here's how the Reservations system tracks them, how refund timing works, and the policy decisions you should make in advance.