Articles tagged payments

Let customers reserve a dock, bay, court, or room for an hour instead of a night — with eligibility gated by permit, fees priced by size or duration, and self-service booking on the portal.

Yes. When you send an invoice email, it includes a public payment link the customer can use without logging in or creating a portal account.

Connecting Stripe to Suprata is what unlocks online payment links on every invoice. Here's the connect flow, what to test before going live, and the safety steps that prevent the most expensive first-week mistakes.

Same-day or after-hours service. The shortcuts that work, the shortcuts that bite, and how to document well enough that the inevitable billing argument has a clear answer.

Deposits are not payments and not balances — they're a third thing. Here's how the Reservations system tracks them, how refund timing works, and the policy decisions you should make in advance.

Suprata gives your customers four ways to take care of themselves: a public payment link, a logged-in customer portal, a help site with tickets, and saved payment methods. Here's how they fit together.

Sell or issue day passes, launch permits, seasonal stickers, and vendor permits — with quotas, approval, custom fields, online sale, and a scannable QR proof.

When a payment doesn't show up in Suprata, the cause is usually one of a few common things. Here's how to figure out which one, and what to do about each.

Storing a customer's card or bank account on file unlocks subscription billing, autopay, and one-click checkout — but it also concentrates risk and has compliance implications. Here's when each makes sense.

Publish a booked session — a tour, a class, a guided trip — and sell seats to the public, then hand whoever runs it a printed roster with every name, class, and payment status.

ACH costs much less than cards but settles slower and fails differently. Here's when to push customers to ACH, when not, and the settlement and failure behaviors you need to plan for.

A drop-in booking widget for your own website — guests pick dates, choose a type, and pay, just like a hotel site. No account, no email-verification hoops. Plus the inbox where your staff manage what comes in.

Give customers a passwordless, branded portal to view receipts, pay invoices, keep a card on file, manage their boats, upload required documents, and see their history — so they stop calling the office to ask 'can you re...