Articles tagged renewals
Agreement Renewals
An agreement's term ends. What happens next determines whether you keep the customer or lose them. Here's the renewal cycle, customer notification, and how to renew with changes.
Working the Work Queue
One list of every customer you need to reach: renewals, appointments to pin down, on-site jobs with no visit booked, calls, and follow-up surveys. How to set up views for each job you do, call one customer after another,...