Articles tagged reviews
Connecting Google Reviews
Google Reviews are the most-trusted social proof a service business has. Connect Google Business Profile to Suprata to pull reviews automatically, and use the post-job request flow to grow them. Here's the OAuth handshak...
Follow-up Survey Calls
Call customers a few months after a job (or roll your past jobs into the queue) to ask how it went, score the answers, and see which employees your customers rate highest. How to switch it on, what to say, what happens a...
The Communication Chain: From Confirmation to Review Request
Every customer-facing message that fires automatically across an appointment's lifecycle — from confirmation through reminders through receipt to review request — and how to customize the cadence and tone.