Articles tagged stripe

Connecting Stripe to Suprata is what unlocks online payment links on every invoice. Here's the connect flow, what to test before going live, and the safety steps that prevent the most expensive first-week mistakes.

A chargeback is a customer telling their bank, not you, that a charge is wrong. You have a tight window to respond with evidence — and the audit trail Suprata captures around every job, message, and signature is your bes...

Suprata gives your customers four ways to take care of themselves: a public payment link, a logged-in customer portal, a help site with tickets, and saved payment methods. Here's how they fit together.

When a payment doesn't show up in Suprata, the cause is usually one of a few common things. Here's how to figure out which one, and what to do about each.

Issuing a full or partial refund is a single click, but the downstream effects on the invoice, on QuickBooks, and on the customer's expectation are easy to get wrong. Here's the safe pattern.

ACH costs much less than cards but settles slower and fails differently. Here's when to push customers to ACH, when not, and the settlement and failure behaviors you need to plan for.