Common Variables Used in Templates
Templates in Suprata allow users to efficiently automate communications by incorporating dynamic placeholders, also known as variables. These variables enable personalized content to be automatically populated within email or SMS templates, saving time and ensuring accuracy. Whether you’re sending appointment reminders, invoice updates, or job notifications, variables like %fname% for First Name or %time% for the scheduled appointment time dynamically pull relevant information from the system. This eliminates the need for manually typing each message and ensures your communications are professional, consistent, and up-to-date.
The following list outlines the most commonly used variables, providing a clear understanding of what each one does and how they can enhance your templates.
1. %fname%
o First Name of the contact or recipient.
2. %lname%
o Last Name of the contact or recipient.
3. %time%
o Time of Appointment or job-specific scheduled time.
4. %link%
o Confirmation Link for appointment confirmations or actions.
5. %invtype%
o Invoice Type, such as Invoice, Estimate, or Quote.
6. %status%
o Status of the document, like Paid, Unpaid, or Pending.
7. %url%
o Website Link or specific page link for users.
8. %site%
o The associated Company or Site Name.
9. %jobname%
o Name or title of the Job associated with the notification.
10. %technician%
o The name of the Technician assigned to the job.
11. %customername%
o Full name of the Customer receiving the notification.
12. %duedate%
o The Due Date for payment, invoice, or task completion.
13. %phone%
o Contact Phone Number for quick reference.
14. %address%
o The Address of the customer or job location.
15. %totalamount%
o The Total Amount for an invoice, job, or estimate.
16. %jobstatus%
o The current Status of the Job (e.g., Scheduled, In Progress, Completed).
17. %techniciancontact%
o The Technician’s Contact Details, if applicable.