Payments & Processors

Stripe, USIO, ACH, refunds, saved methods.

Connecting Stripe
Updated 4 hours ago setupintegrationsstripepayments

Connecting Stripe to Suprata is what unlocks online payment links on every invoice. Here's the connect flow, what to test before going live, and the safety steps that prevent the most expensive first-week mistakes.

Saved payment methods — when to use them (and when not)
Updated 4 hours ago compliancepaymentsstored-cardsachautomation

Storing a customer's card or bank account on file unlocks subscription billing, autopay, and one-click checkout — but it also concentrates risk and has compliance implications. Here's when each makes sense.

Credits vs. Refunds vs. Voids
Updated 4 hours ago quickbookscreditsrefundsaccountingvoids

Three ways money can flow back to a customer (or not) in Suprata. Each has different tax, accounting, and QuickBooks implications. Confusing them creates real headaches at year-end.

The Accounting Dashboard
Updated 9 hours ago achdashboardreturnsfailed-paymentsreceivables

One screen for money that needs attention: payments the bank sent back, cards that failed, bank transfers still clearing, what's due to charge itself, and what you're owed. Plus a check that the thing watching for bounce...

When a Payment Bounces or Lands on the Wrong Invoice
Updated 2 hours ago quickbooksachaudit-trailreturnscorrections

Two things that go wrong after a payment is recorded: the bank takes the money back, or the money was applied to the wrong invoice. Both have a safe fix that keeps the audit trail intact and never touches your payment pr...

Setting up ACH and when to prefer it
Updated 2 hours ago stripepaymentsachcostsettlement

ACH costs much less than cards but settles slower and fails differently. Here's when to push customers to ACH, when not, and the settlement and failure behaviors you need to plan for.

Accepting AZUL Payments
Updated 7 hours ago setuppaymentsdominican republicazul3d-secure

AZUL is the Dominican Republic card gateway in Suprata. It works differently from Stripe or Usio on purpose: online payments are charged live with 3-D Secure, but in-person card sales run on your AZUL terminal and are on...

Handling a customer dispute
Updated 2 hours ago stripedisputeschargebacksevidenceaudit-trail

A chargeback is a customer telling their bank, not you, that a charge is wrong. You have a tight window to respond with evidence — and the audit trail Suprata captures around every job, message, and signature is your bes...

Using Tills and Cash Drawers
Updated 4 hours ago cashtillpoint-of-salereconciliationshifts

Turn a front-desk computer into a cash register with opening and closing counts, drops and deposits, and end-of-shift reconciliation — so every dollar of cash is accounted for.

Refunds and partial refunds
Updated 4 hours ago quickbooksstriperefundspartial-refund

Issuing a full or partial refund is a single click, but the downstream effects on the invoice, on QuickBooks, and on the customer's expectation are easy to get wrong. Here's the safe pattern.